Hotel Jen Orchardgateway Singapore Staycation Review

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The recent opening of Hotel Jen Orchardgateway Singapore in September 2014 marked the launch of the new Hotel Jen brand by Shangri-La International Hotel Management Ltd, which seeks to be fresh, friendly and fuss-free. The Hotel Jen brand is inspired by the virtual persona Jen, a professional hotelier who loves life, travel and the adventure of discovering new places. Hotel Jen takes care of guests with efficiency and care, while also giving them informed access to the best a particular destination has to offer. The location of Hotel Jen Orchardgateway is just perfect, giving direct access to Orchardgateway shopping mall. It is right smack in the middle of Orchard, where all the other vibrant shopping centres are.


There are a total of 502 rooms within Hotel Jen Orchardgateway with a choice of four room types – Superior (27 sqm), Superior Cityview (27 sqm), Deluxe (32 sqm) and lastly, Premier Panorama (41 sqm), which we had the luxury of checking into. When we first stepped into our room on the 17th floor, we were blown away by the floor to ceiling glass window, which is very unique because it leans outwards, thus enabling you a better view of Orchard Road.


The layout of the room is also rather uncommon. The work desk is actually quite hidden from view, unlike in most hotels, the work desk and bed are placed so closely together. I guess in this case, it demarcates the boundaries between work and play (or sleep). Most business travellers should appreciate this!


If you notice, our Premier Panorama room is surrounded by plenty of windows, making the room look really spacious!


This is the super comfortable King-sized bed which gave all of us a great night’s sleep. My only gripe is that the pillows are filled with down feather. As much as I enjoy the cushiony pillows, the smell of the down feathers was a bit too overwhelming for me.


Hotel Jen Orchardgateway’s 46-inch Internet Protocol Television (IPTV) system is something to boast about. And if you are lucky, you might even have one in the bathroom!


Apart from the usual coffee and tea making facilities, the fresh cut fruits and my favorite childhood iced gem biscuits were a pleasant surprise.


There isn’t a separate rain shower in the bathroom, which means that there is no way I can avoid having to climb in and out of the bath tub even when all I wanted was a shower and not a bath. However, I’m glad that there is plenty of space around the tub for me to place my toiletries. This is very important, considering the amount of toiletries I have!




Baby Chanelle enjoys hotel staycations too! Here’s a photo of her testing out the firmness of the bed. See how upright she is sitting up?



Look, Papa and Mummy! I can chill here all day!


A mandatory family photo before we head out! We had been granted access to the Club Lounge but did not manage to make it for cocktails from 5.30pm to 7.30pm because I had an eyebrow embroidery appointment with Browtisan. By the time I was done, it was time for dinner.


Dinner saw us having a feast at Makan@Jen! The variety is really remarkable; they had everything we could think of, and more!







The automated WineStation has got to be the coolest thing around at Makan@Jen!



I love buffets because it’s a good time for me to get my salmon sashimi and oyster fix!



Very yummy curry chicken and pork knuckle.


Yay to having prawn noodles for dinner!




I like the baby chairs provided at Makan@Jen because they come with food trays, which are great if you wanna let your baby self feed.


Gave Chanelle different types of bread to nibble on.





It was our first time having buffet togther as a family! Bread and cucumber buffet for Little misschewy but towards the end of the dinner, she started hurling food everywhere because she got cranky.



After dinner, we took a leisurely stroll along Orchard Road to enjoy the Christmas lights.


Good morning! All of us are well rested and ready for breakfast!


Decided to check out the Club Lounge on the 19th floor and also avoid the morning crowd at Makan@Jen.





I would expect the variety at Makan@Jen to be much more impressive, but this one at the Club Lounge is also adequate. Most importantly, there are waffles and eggs!





Here’s the gymnasium if you desperately want to squeeze time out for some exercise before check-out!



Gotta love Hotel Jen Orchardgateway’s very own infinity pool!


Very nice place to lounge around with a good book and a glass of beer.



Alas, all good things must come to an end. Felt very reluctant to check out after such an enjoyable stay at Hotel Jen Orchardgateway! Room prices start from S$215++ per night. There are various promotions that cater to the needs of different travellers, so be sure to check them out here!

Hotel Jen Orchardgateway
277 Orchard Road
Singapore 238858
Tel: 6708 8888